Switch IT providers – without disrupting your workday
Many businesses stay with a provider they're not happy with because switching seems like a lot of work. We take responsibility for the transition, and you keep the platform you already have.
Many businesses find that their IT provider has grown too big: tickets sit in a queue, contacts keep changing, and the solutions are built for everyone else. That's a good reason to look around.
Signs it's time to switch
Tickets sit in a queue
Requests go unanswered, and no one tells you what's happening.
Your contacts keep changing
You have to explain your environment again every time something needs to be done.
No one owns the big picture
Multiple providers point fingers at each other when a problem spans systems.
The invoice is a surprise
Hourly billing and add-ons make your IT budget hard to plan.
How we handle the transition
- Step 1
Assessment
We review your current Microsoft environment, licenses, agreements, and needs.
- Step 2
Plan
We build a clear transition plan that spells out who does what, and when.
- Step 3
Handover
We take over operations in a controlled handover – without disrupting your workday.
- Step 4
Stable operations
You get an operating model with clear accountability and dedicated contacts.
What stays the same
Switching providers doesn't mean switching platforms. We take over operations of the environment you already have, and clean it up where needed.
- You keep your existing Microsoft 365 environment
- Your employees keep working as usual during the transition
- Your setup is documented, so knowledge doesn't sit with one person
- Operations come on a single fixed monthly invoice
Switching IT providers: frequently asked questions
Do we have to replace Microsoft 365 or move our data?
No. You keep the platform you already have. We take over operations of your existing environment and clean it up where needed.
How long does it take to switch IT providers?
It depends on the size of your environment and on your current agreements. After the assessment, you get a plan that shows who does what, and when.
Will our employees notice the transition?
The transition is planned so your workday isn't disrupted. After the switch, your employees email support@iqonic.no or call us when they need help.
What about the agreement we have today?
We review your current agreements during the assessment and build the transition plan around them.
Will our environment be documented?
Yes. Your setup is documented, so knowledge doesn't sit with one person.
What should we ask a new IT provider?
Ask what is included in the price, who is accountable when a problem spans multiple systems, and whether you get dedicated contacts. Also ask how the transition is carried out, and how security incidents are detected and handled.
More insights
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Switching IT providers is a big decision. These questions separate the good providers from the ones that are just good at selling.
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Unexpected IT costs are one of the biggest frustrations for CEOs. With the right model, IT can become a fixed, planned expense.
Thinking about switching IT providers?
Tell us a little about your business and what you need help with, and we'll reach out to schedule a no-obligation conversation.